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business phone etiquette

A collection of 3 posts

virtual PBX

SendMyCall and EZphone.systems Make You a Star—But Don’t Follow Hollywood’s Example When It Comes to Phone Etiquette

Characters in movies abruptly hang up on each other when they’re done talking on the phone. But in real life, saying goodbye is deemed essential.

Rich Smith
virtual PBX

SendMyCall School of Business Phone Etiquette is Now Back in Session

The whole point of business phone etiquette is to treat your customers politely… so that they will continue to be your customers…. However, misuse of your telecommunications power can do the opposite and hurt your business.

Rich Smith
business phone systems

Just Bought a Virtual Toll-Free Phone Number? Be Sure To Employ Proper Business Phone Etiquette When You Use It

Everyone on your team who is connected to your SendMyCall virtual PBX business phone system should behave on incoming calls the way they would like callers to behave—politely. But there’s more to business telephone etiquette than the general admonition to be nice.

Rich Smith
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