Hollywood sets fashion and style trends for the rest of the world. But one Hollywood style you should avoid imitating after you acquire a toll-free virtual telephone number and accompanying free virtual PBX business phone system from SendMyCall or EZphone.systems is the bad, bad, bad practice of never saying goodbye at the end of a call.
Not signing off is simply terrible phone etiquette. It doesn’t matter whether the conversation takes place during an incoming call or an outbound one. You must always offer a pleasantry like “goodbye” or “take care” or “talk to you again soon” before hanging up.
Otherwise, you come across as brusque and uncaring. You don’t want to be perceived as such because it damages your relationship with customers. People have boycotted businesses for less—that’s how dangerous a game you play by copycatting Hollywood in not saying goodbye.
You've Seen It In The Movies
If you’ve seen any movies or television shows during the last decade or two, then you know that characters abruptly hang up on each other when they’re done talking.
They don’t say goodbye. They don’t say anything. They just click off and go on to do something else.
This wasn’t always the case. though.
Once upon a time in Hollywood, characters routinely said goodbye. It was customary. It was expected.
That was how real people off-screen interacted with one another when they did business by phone, called each other to share gossip, check in on a relative, or make a dinner date with a love interest.
Hollywood in the old days had characters hanging up with a closing word or two because moviemakers wanted their art to imitate life.
But somehow, writers and directors got it in their heads that saying goodbye at the end of a call was a needless exercise that only served to slow the pace of the story.
Here's Why They Do It
They have a point. Consider this illustration: the hero is in the middle of a high-speed car chase and his cell phone rings. Calling him is his sidekick. The sidekick confirms that the kidnapped girl is indeed locked in the trunk of the car the hero is pursuing. The hero replies “Right. I’m on it. Get me something on the driver of that car. Find out who he is.” Then the hero tosses the cell phone onto the empty seat next to him.
The dramatic tension created by that phone call would be wiped out if, before tossing the phone, the hero added “We still on for that meeting at 4? Great. See you then. Be good. Bye.”
That would be pretty lame for him to say all that during a chase scene. So it gets left out of the script.
This sort of banter gets left out of most other scripts too for the reason that film makers say it eats up time for more important dialogue.
But in real life, saying goodbye is deemed essential to promoting good vibes between the parties to a phone call.
Treat Your Customers Kindly
So always be sure to end your calls with a polite close.
“Goodbye” is the gold standard.
“See ya” is good too, although it might be too informal for a business call (unless you and the person on the other end are buddies).
“Later” is even more informal. “Later, dude” is the most informal of all (except in California, where that expression is practically mandatory).
But you get the point. You acquired virtual toll-free numbers from SendMyCall or EZphone.systems because you want to treat customers right. Don’t blow it by treating them the way movies and TV show characters treat one another when they use the phone.
Always close by saying goodbye.
(Which is what I’ll do right now since this is the end of the post. Goodbye. Talk to you again soon.)